How is the European Database Built and Maintained?

The database is built entirely by telephone research. Our largest research centers are based in the UK, France, Belgium, Netherlands, Switzerland and Germany. From these centers we conduct telephone interviews with IT decision-makers throughout Europe. Typically, each of these call centers employs a staff of 20-30 trained researchers.

The contact and company information contained within the database is updated and uploaded weekly onto the web application. New companies are added to the database primarily from new company registrations. In addition, the database is constantly analyzed and measured against available government statistics and third party sources to ensure that the data universe offered is representative in terms of both company size, location and business activities.

In addition, we aim to only capture "IT decision-making sites". That is, those sites where persons responsible for IT decision-making reside within a particular organization.